Tuesday, December 31, 2019

Components Of Good Customer Service - 1149 Words

Introduction In today’s market, it is important for us to take good care of our customers and show cause for potential customer to allow us to service their needs. In the small town of Morris Run, PA, ‘The Store’ offers convenience items, a dine-in and take out menu, as well as e-commerce products, including several specialty products sold at ‘The Store’. ‘The Store’s’ customer service policy outlines and includes store protocols, which employees must follow to deal with customers, in a manner which demonstrates the responsibility and competence of ‘The Store’. Also included in the customer service policy are details on the employee handbooks and continued education for employees on ‘The Store’s’ goals and vision; including additional†¦show more content†¦Therefore, we train our staff to continue to remind our customers, and potential customers, why it would benefit them to do business w ith ‘The Store’. If we properly train our staff, being expeditious will, not only, keep our customers coming back, but, may even attract new customers. Excellent Listening Skills and Dealing with Difficult Customers Listening skills are most beneficial when employees are dealing with customer complaints. When we listen to our customers, we often learn things about our products and services. We also have the chance to learn more about our customers’ needs, as well as ways to improve our customers’ experience. The best way to show our customers that we have actively listened to their complaint is to validate their complaint or issue, and offer a solution. Often, employees make this decision, on their own, but we encourage them to involve the customer. Finding out what solution would best satisfy the customer helps ‘The Store’ provide better customer service. When we experience a difficult customer, we follow-up with those customers and ask for additional feedback. We want to understand what our customers are experiencing, with our products, with our customer service, and with our employees. After cus tomer feedback is received, we also ensure to follow up with a thank you for making suggestions. Customer Service ExpectationsShow MoreRelatedSupply Chain And Logistics Management1295 Words   |  6 PagesIntroduction What is supply chain and logistics? Supply chain management involves various activities from acquisition of raw material to distribution of final goods while logistics involves only transportation of goods. Supply chain plays integral role in business process without effective supply chain management an organization cannot meet its demands on time. So it plays crucial role in business activities. Following activities are involved in supply chain management 1. Procurement 2. ProductionRead MoreStarbucks Case1388 Words   |  6 Pagesbusiness. How did Howard Schwartz transform Starbucks from a shop that specialized in selling whole arabica beans to a niche market of coffee purists into an upscale cultural phenomenon (p. 2)?   Be certain to identify Starbucks service vision or concept and service strategy under Schwartz leadership.    The concept of Starbucks goes far beyond being a coffeehouse or coffee brand. Howard Schwartz, who wanted to take the experience of an Italian—specifically, Milan— espresso bar to everyRead MoreKey Components Of Customer Service1124 Words   |  5 Pagesfive key components of customer service to the New Zealand tourism or travel industry. There are many ways for one to show good customer service and as said by Collier (2011), good customer service is essential. Collier mentions that meeting and exceeding customer expectations is the way to good customer service. To give good customer service, key methods would be being consistent and continuous with work ethic and attitude, and constantly doing this. Being thoughtful too not only customers, but otherRead MoreMarketing Mix1696 Words   |  7 PagesMARKETING MIX Assessment Task 1 – Work Based Knowledge Test 1. What are the characteristics of the products and/or services in your business? Ans. I am working in . We are selling burgers as well as fries and soft drinks. But recently we start selling frozen coke and ice cream, which Mc d was selling and now we are making good money. 2. How do these products and/or services relate to the market they are in, and to the immediate competitors? Ans. We have many competitors in market but McRead MoreComcast Corporation : Global Media And Technology Company1019 Words   |  5 Pagestechnology company incorporated in Philadelphia, Pennsylvania. As of 2015, Comcast Corporation was listed as 44 of 100 on Forbes Fortune 500. 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Monday, December 23, 2019

Reflection Of My English 1102 Course - 932 Words

Reflection of my English 1102 course throughout the semester I learned many new things from English 1102 class. It was not much fun but I learned some interesting things. For my research, I needed a topic that interests me. I first started to search topics from the chemistry field. I could not find any interesting topics then I came across an article that talks about how robots will take our jobs and every one would be jobless. After reading that article, I was really convinced that robots were bad for human society and people should be focusing on improving other fields such as medicine than wasting time and money in inventing a robot, which is one type of luxury and that, will take our jobs. So I chose this topic for my research. For further discussions, I started searching for some more article about robots not good for human society and I found that there was not much about the negative impact of robots in human society other than taking human jobs. So I was stuck but then I found an article that supports the robots. It was a good article and it explains how robots are useful in human society. The Article says that robots will create new jobs and benefit employers, government and disable people. I also found in one article saying that if robots will do our jobs humans can focus on bigger problems like finding cures for diseases, finding solution to prevent natural disasters and many more. Therefore, I decided to support the robot’s positive impact rather than supportingShow MoreRelatedWriting Is A For A Foreign Place Is Leaving Home961 Words   |  4 PagesThe hardest part of adventuring out into a foreign place is leaving home. You do not know what to expect, but you trust that the experience you have gained in your life so far will guide you in the best direction. After reflecting on my experience in English 1102, I would say writing is similar to traveling to foreign places. There is a lot of preparation that is involved in traveling to your final destination, just like how there is a lot of planning for y our final draft of writing. Each conceptRead MoreThe Layers And Cycles Of Writing. Like The Layers On An1487 Words   |  6 Pageslayer. With lengthier papers due in shorter time frames, English 1102 forced me into a more efficient method of writing that still maintained its quality: the method of drafting. Though it meant binding myself into a long term commitment, using drafts solidified my writing process and provided an efficient alternative for my writer’s block. In and of itself, sticking to drafting was a challenge, but it has helped me better explore and develop my thoughts throughout the writing process, leading to aRead MoreThe Reflection Of Ivy As A Writer1001 Words   |  5 PagesReflection of Ivy as a Writer As a writer, I develop more every time I step foot into the classroom. Over the years of learning how to write, I was not always confident. In fact, as of this current year of 2015 I am the most confident as a writer than I have ever been. This year I began college, where I am taking English 1101 with Professor Ricky Weaver. I have learned many different writing strategies in this class, ways to brainstorm, grammar rules, tips to avoid writers block, and so much moreRead More_x000C_Introduction to Statistics and Data Analysis355457 Words   |  1422 Pagestrademarks of Apple Computer, Inc. Used herein under license. Library of Congress Control Number: 2006933904 Student Edition: ISBN-13: 978-0-495-11873-2 ISBN-10: 0-495-11873-7 ââ€"   To my nephews, Jesse and Luke Smidt, who bet I wouldn’t put their names in this book. R. P. ââ€"   To my wife, Sally, and my daughter, Anna C. O. ââ€"   To Carol, Allie, and Teri. J. D. ââ€"   About the Authors puter Teacher of the Year award in 1988 and received the Siemens Award for Advanced Placement in mathematics

Saturday, December 14, 2019

How many are major types of magnetic separator Free Essays

Along with the increasing popular of mining project, more and more people invested in producing stone crusher machine for mining process. And with the development of mining machinery industry, there are many kinds of mining machines in the market, do you know how many kinds of magnetic separator there are? We all know that The Magnetic Separator is suitable for wet magnetic separation of materials less than 3mm such as magnetite, calcined ore, etc. and it can remove the iron in the coal, non-metal and construction industries. We will write a custom essay sample on How many are major types of magnetic separator or any similar topic only for you Order Now And Magnetic roasting can be divided into reduction roasting, neutral roasting and oxidizing roasting according to the principle. Studies have shown that the particle size has significant effect on the magnetic properties. The magnetic susceptibility decreases with the particle size. However, the coercivity value increases with decreases of particle size. Its magnetic system is a ring-shape chain closed magnetic circuit with energizing coils made of copper tube and cooled internally by water. Grooved plates made of magnetic conductive stainless steel are used as magnetic matrix. With the in-depth development of the research work of the domestic and foreign high-performance permanent magnet materials, the industrialization of the magnetic separator and the constant optimization the upgrading and improvement of the magnetic system and the body structure of traditional permanent magnetic separator speed up the process that the permanent magnetic separation equipment gradually replace the electromagnetic magnetic separator. We also actively used the new high and permanent magnet material (NdFeB) to increase the number of poles. The additional poles and compound magnetic field urther enhanced the performance of permanent magnetic separator, matured and expended the ranges of applications, especially in the process of magnetite beneficiation. Of course, maybe my summary is not comprehensive. If you have other supplement, you can comment about my article. We learn from each other, and make progress together. Thank you very much for reading my article. I hope you like it. If you have any other question, you can get int our website. china magnetic separator: http://www. mine-crusher. com/separator. htm How many are major types of magnetic separator? By fengyanyanl 990 How to cite How many are major types of magnetic separator, Papers

Friday, December 6, 2019

International business paln Essay Example For Students

International business paln Essay Business Plan: Johnson Stepps Consulting Johnson Stepps Consulting will be formed as a consulting company specializing in the marketing of high technology products in international markets. The mission at Johnson Stepps Consulting will be to offer high-tech manufacturers a reliable, high quality alternative to in-house resources for business development, market development, and channel development on an international scale. A true alternative to in house resources offers a very high level of practical experience; know how, contacts, and confidentiality. Clients must know that working with Johnson Stepps Consulting is a more professional, less risky way to develop new areas even than working completely in house with their own people. Johnson Stepps Consulting must also be able to maintain financial balance, charging a high value for its services, and delivering an even higher value to its clients. Our initial focus will be development in the European and Latin American markets, or for European clients in the United States market. Excellence in fulfilling the promise completely confidential, reliable, trustworthy expertise and information. Developing visibility to generate new business leads. Leveraging from a single pool of expertise into multiple revenue generation opportunities: retainer consulting, project consulting, market research, and market research published reports. The total projected start up expenses (including legal costs, logo design, stationery and related expenses) come to $73,000. Start up assets required include $3,000 in short term assets (office furniture, etc. ) and $1,000,000 in initial cash to handle the first few months of consulting operations as sales and accounts receivable play through the cash flow. Johnson Stepps consulting is a new company providing high-level expertise in international high-tech business development, channel development, distribution strategies, and marketing of high tech products. It will focus initially on providing two kinds of international triangles: Providing United States clients with development for European and Latin American markets. Developing a market for our European and Latin American clients. As it grows it will take on people and consulting work in related markets, such as the rest of Latin America, and the Far East, and similar markets. As it grows it will look for additional leverage by taking brokerage positions and representation positions to create percentage holdings in product results. The corporation will be based in San Francisco, owned by its principal investors and principal operators. Some services we will provide are expertise in channel distribution, channel development, and market development, sold and packaged in various ways that allow clients to choose their preferred relationship: these include retainer consulting relationships, project based consulting, relationship and alliance brokering, sales representation and market representation, project-based market research, published market research, and information forum events. The company locations and facilities will be established in the Silicon area of California, the heart of the U.S. high tech industry. We will offer our customers the expertise a high-technology company needs to develop new product distribution and new market segments in new markets. This can be taken as high-level retainer consulting, market research reports, or project-based consulting. 1. Retainer consulting: We represent a client company as an extension of its business development and market development functions. This begins with complete understanding of the client companys situation, objectives, and constraints. We then represent the client company quietly and confidentially, sifting through new market developments and new opportunities as is appropriate to the client, representing the client in initial talks with possible allies, vendors, and channels. 2. Project consulting: Proposed and billed on a per-project and per-milestone basis, project consulting offers a client company a way to harness our specific qualities and use our expertise to solve specific problems, develop and/or implement plans, develop specific information. 3. Market research: Group studies available to selected clients at $5,000 per unit. A group study is packaged and published, a complete study of a specific market, channel, or topic. Examples might be studies of developing consumer channels in Japan or Mexico, or implications of changing margins in software. 1. .u29048b0d9f17120d7bcd2b0abc9dc5ab , .u29048b0d9f17120d7bcd2b0abc9dc5ab .postImageUrl , .u29048b0d9f17120d7bcd2b0abc9dc5ab .centered-text-area { min-height: 80px; position: relative; } .u29048b0d9f17120d7bcd2b0abc9dc5ab , .u29048b0d9f17120d7bcd2b0abc9dc5ab:hover , .u29048b0d9f17120d7bcd2b0abc9dc5ab:visited , .u29048b0d9f17120d7bcd2b0abc9dc5ab:active { border:0!important; } .u29048b0d9f17120d7bcd2b0abc9dc5ab .clearfix:after { content: ""; display: table; clear: both; } .u29048b0d9f17120d7bcd2b0abc9dc5ab { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u29048b0d9f17120d7bcd2b0abc9dc5ab:active , .u29048b0d9f17120d7bcd2b0abc9dc5ab:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u29048b0d9f17120d7bcd2b0abc9dc5ab .centered-text-area { width: 100%; position: relative ; } .u29048b0d9f17120d7bcd2b0abc9dc5ab .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u29048b0d9f17120d7bcd2b0abc9dc5ab .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u29048b0d9f17120d7bcd2b0abc9dc5ab .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u29048b0d9f17120d7bcd2b0abc9dc5ab:hover .ctaButton { background-color: #34495E!important; } .u29048b0d9f17120d7bcd2b0abc9dc5ab .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u29048b0d9f17120d7bcd2b0abc9dc5ab .u29048b0d9f17120d7bcd2b0abc9dc5ab-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u29048b0d9f17120d7bcd2b0abc9dc5ab:after { content: ""; display: block; clear: both; } READ: Resolved: That colleges and universities have a mo Essay The most significant competition is no consulting at all, companies choosing to do business development and channel development and market research in-house. Their own managers do this on their own, as part of their regular business functions. Our key advantage in competition with in-house development .